How Does Godaddy Domain Buy Service Work

When you exercise a GoDaddy domain search for a new GoDaddy domain, GoDaddy is currently offering a "Buy a new domain, get the first year for a penny with a 2 year registration" promotion. Only, at least for some people, when you annals that new GoDaddy domain for two years and then get to check out, that commencement year is actually existence charged at full price, with no style to reduce the charge to a penny.

And when their feet are held to the fire about it, GoDaddy agents trot out a scripted respond that is, as we in the biz say, BS. So exist very careful when you are checking out when purchasing a new GoDaddy domain, and double check the prices if yous think that you are getting two years for the price of one year plus a penny.

We should note here that even the fine print leads one to believe that there are no 'gotchas', there is no mention of restrictions (geographic or otherwise) or anything else which would lead one to believe that if they register a new domain through GoDaddy for ii years that they wouldn't get the first year for ane cent.

Sometimes information technology'due south best to allow actual events tell the story, so beneath is the actual transcript of a conversation betwixt a GoDaddy customer service agent and a customer trying to take advantage of the offer. This customer noted to united states too that commencement they tried to conversation with a GoDaddy CS amanuensis through their chat system, which never responded; after an hour they gave up. Then they tried GoDaddy's 'chat past text message' system, and at that place they were responded to inside a few minutes, but then the agent ghosted them, then a new agent came on, left them hanging, and then finally responded equally below. Here's the transcript.

Is GoDaddy's 'Register a GoDaddy Domain for 2 Years and Become the 1st Year for .01' a Scam?

Customer: I am a long time customer with many domains, and I am registering 7 new domains..I accept them in my cart…for each one I got a message "domain is .01 for the first year with a 2 twelvemonth registration"…only in the cart, it is showing full price for ii year registration for each one. I did go to the adjacent step (payment) thinking perhaps it would take the corporeality off each one (they should be $12 each – 11.99 + .01 for 2 years), but it is still showing $30.98 for each one (I have non actually submitted payment, of grade)

GoDaddy: Which domains are you registering?

Client: [gives listing of domains, deleted here for sake of privacy]

GoDaddy: Thank you, Let me add together all domain to cart

Customer: They are already in my cart

GoDaddy: Aye you are right I was confirming the product

Customer: Thank you lot! What do you demand me to practice?

GoDaddy: Could you delight share screenshot where it says .01 for 1 yr

Client: [Customer screenshots and provides offering, they also provided the aforementioned screenshots to us, which are the screenshots in this article] It was like that for each of the new domains (I can't prove information technology for those because they are already in my cart, only the exact same offering showed for each new domain). You can exercise it yourself if you go to your website as a customer and search for whatsoever new domain. And there were no restrictions, let me know if y'all want me to screenshot what it says when you open the "?"

GoDaddy: Give thanks yous for details, i am Checking the aforementioned with backend team.

Customer: (waits)

GoDaddy: [has been idle for ages and then spews the post-obit all at one time, clearly pasting in something that they had copied from somewhere] Thank y'all and so much for waiting, I have checked that for your cart the price is changes because price change is something which is totally browser-related or your region related. Similar in some regions. the discounts don't work, or in some cases, the browsers show the prices automatically at their terminate. This is not something that is controlled by usa. Plus, if a lawmaking is already used on a same account, or with aforementioned network service or with same card, then the arrangement will automatically pass up it and show you the original toll. We provide customers with the best prices when they first start with their business, be it domain or a website builder plan or any product. And so whichever price is shown at the cart is the final cost. however I have added the additional discount to your cart and now it will cost you $26.95 for 2 year with privacy and policy apart from this For checking all the deals that's available for our customers, y'all tin can meet hither: https://www.godaddy.com/promos/coupon-promo-code

Client: I don't want privacy and policy. I explicitly pass up privacy. And at present but One domain is in my cart!!! Where are the other vi??? Nevermind, I volition deal with this myself.

— Stop of transcript —

Our source tells us that because they needed the domains, they ended upward registering them for simply one year, as there was no way to really get that 'kickoff yr for one cent ii-year deal'. They besides explained that the only reason they didn't go to some other registrar at that signal was because, equally they explained in the transcript to the GoDaddy amanuensis, they were a long-time customer of GoDaddy, with many domains at GoDaddy, merely this may accept pushed them to movement to another registrar.

GoDaddy's .01 Second Year GoDaddy Domain "Offer": Screw Up or Intentional Bait and Switch?

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